About Benson Viscometers

Benson Viscometers Ltd is a British manufacturing company that specialises in the design, development and manufacture of high quality plasma viscometers and blood measuring equipment.

Established in 1999 the family run company has established itself as the leader in the provision of Plasma Viscometers throughout the UK. The majority of the analysers have been installed in National Health Service Pathology laboratories, but private laboratories and laboratories in Europe and the United Arab Emirates also use our equipment.

Benson Viscometers is proud of its ability to design and develop new systems and is currently testing a new analyser which is not associated with viscosity to increase its market base.

 

Benson Viscometer Locations

BV Locations

Benson Viscometers is based in the UK with offices across the country

MAP ICONS

Red PinBV offices and distributor locations

Green PinBV200 Customer sites

Blue PinBV1 Customer sites  

  

Privacy Statement

Benson Viscometers Ltd.("We") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.bensonviscometers.com and by providing personal data to us, you are accepting and consenting to the practices described in this policy.

In accordance with the Article 6 of the General Data Protection Regulations, we only process personal data if at least one lawful basis is identified.

For the purpose of the Data Protection Act 2018 and GDPR, the data controller is Benson Viscometers Ltd, Croft quarry, West Williamston, Pembrokeshire, SA68 0TN operating from Benson Viscometers Ltd, Unit H-North Estate, Withybush Road, Haverfordwest, Pembrokeshire, SA62 4BS.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. This may arise from you filling in forms or by corresponding with us by phone, e-mail or otherwise. This can include, but not limited to: submitting an on-line enquiry form, request to change / update of your personal details, contact preferences and when you log a fault or query. The information you may give us include your name, work address, work e-mail address and work phone number.
  • Information we collect about you. We only collect personal data we actually need for our business requirements. We periodically review the data we hold and may ask you to confirm the following information:
    • Name, work phone number, work email address & work address.
  • Information we do not collect about you. We do not collect any details that are sensitive. When you visit our website www.bensonviscometers.com we currently do not collect any of the following information:
    • Technical information, including the IP address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • Information about your visit, including the full URL clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.
  • Information from other sources. We do not receive any information about you from any other source.

Cookies

Our website www.bensonviscometers.com does not employ the use of cookies.

Uses Made of the Information

We use the information held about you in the following ways:

  • Information you give to us. We will use this information:
    • To administer quotations
    • To administer tenders
    • For the provision of services requested
    • Providing always that you have given us necessary consent, to provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about
    • To notify you about changes to our service
    • In-house research and statistical analysis

When required, we do use the services of Parcelforce, TNT, MyHermes and Royal Mail and this involves providing your name and work contact details as the recipient. Please refer to the Privacy Statement of each company to understand clearly how they process your data.

  • Information we collect about you. We will use this information:
    • To effectively deal with incoming sales enquiries
    • To effectively deal with incoming service enquiries
  • Information we receive from others: We do not seek information from any other sources

 

Discloser of Your Information

Provided that we have your necessary consent(s) to store your data, we share selected information with 3rd parties only for the reasons of the business including not limited to technical and service support. All 3rd parties have a signed agreement to adhere to our Data Protection Policy as well as provide us with their GDPR compliance.

Where We Store Your Personal Data

The data that we collect from you is stored on restricted individual computers. It is also stored and backed-up within servers based in Toronto ON, Canada which has been deemed adequate by the European Union/EU-DPA. Canada's adequacy status will continue with the introduction of the GDPR. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

While we use strong encryption whilst your information is held by us, unfortunately the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of our data transmitted to our website www.besnonviscometers.com; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.

Your Rights

You have the right to ask us the following information:

  • What information we hold about you and why
  • How to gain access to the information we hold
  • Inform us how to keep it up to date
  • Inform you how we meet our data protection obligations

You can exercise your rights at any time by contacting us at The Data Controller, Benson Viscometers Ltd., Unit H-North Estate, Withybush Road, Haverfordwest, Pembrokeshire, SA62 4BS or by info@bensonviscometers.com

If, at any time, you want to verify, update or amend your personal data or preferences please write to us at The Data Controller, Benson Viscometers Ltd., Unit H-North Estate, Withybush Road, Haverfordwest, Pembrokeshire, SA62 4BS or by info@bensonviscometers.com.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. In most instances, no fee will be applicable for a subject access request.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Controller, Benson Viscometers Ltd., Unit H-North Estate, Withybush Road, Haverfordwest, Pembrokeshire, SA62 4BS or info@bensonviscometers.com.