Benson Viscometers Support

Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 plasma viscometers.

This section contains mainly software downloads, which users can download and install. It is suggested you contact the support desk before updating any software, to check the version will work on your system.

All software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

  • Telephone support - 9am to 5pm Monday to Friday, excluding public holidays.
  • Engineering visit
  • Training of qualified hospital personnel
  • Maintenance Tool kits
  • Replacement parts shipped to site
  • Regular monthly shipments of calibration materials
Test Request Form
About PV

Benson Viscometers Ltd is a British company that manufactures, distributes and maintains a range of clinical viscometers, tuned to analyse blood plasma viscosity.

The range includes a fully automated walk away high volume analyser (BV200) capable of processing 60 samples per hour for large laboratories and a semi automated analyser (BV1) suitable for small laboratories performing up to 50 samples a day.

The company also supplies a full range of control and maintenance reagents to give operators confidence in their results.

 

BV1 Unit
For confidence in your results

An increasing number of laboratories are electing to use Plasma Viscosity routinely in preference to erythrocyte sedimentation testing (ESR). This is because Plasma Viscosity results are easier to imterpret and results can be fully validated.

What They Say

"Benson Viscometers is the UK leader for plasma viscosity testing systems and we have had a long relationship with Bernie Benson. The BV1 is superbly engineered and easy to use, with a modified PC cabinet and a small footprint. Customer support is second to none." Graham Gibbs MSc CSci FIBMS, Lead Biomedical Scientist, Haematology Dept., Musgrove Park Hospital.

Read More
BV200 Unit
Some PV Facts
  • Patient plasma viscosity (PV) is unaffected by patient anaemia or polycythaemia 
  • Samples can be analysed up to one week after centrifugation 
  • Test results are not affected by anti-inflammatory drugs 
  • Patient PV is not affected by age (>3 years), gender or smoking 
  • A rise of PV in the third trimester of pregnancy is predictable 
  • The only diagnostic test for plasma hyperviscosity