Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 plasma viscometers.

The BV200 unit, especially, is designed to help the user, with easy access to information through detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the BV200 up and running again in the shortest possible time. There are approx. 120 pages of help guidance; we are happy to provide our customers with any other specific information upon request.

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

• Telephone support - 9am to 5pm Monday to Friday, excluding public holidays.
• Engineering visit
• Training of qualified hospital personnel
• Maintenance Tool kits
• Replacement parts shipped to site
• Regular monthly shipments of calibration materials

Click Here for BV200 latest software downloads

Click Here for BV1 latest software downloads

Click Here for Calibrants and labels

Click Here for an Example letter from a lab to a GP practice advising a change to using PV

Click Here to contact us