I look after the day to day activities of our field service team, who install and maintain our products, train our customers, and support them once they are operational. I also oversee the assembling and servicing of our viscometers at our Haverfordwest facility.
Responsible for leading and controlling all Company activities and providing strategic guidance and direction.
Responsible for leading engineering design excellence, quality and innovation through passion and entrepreneurial endeavor.
Oversees financial administration and maintains our Company records.
I am responsible for developing and implementing the quality and regulatory performance systems to facilitate the delivery of the Company's objectives of achieving excellence in safety quality and global statutory compliance.
I am responsible for manufacturing and designing mechanical products and consumables for our current product range and development projects in our Ipswich facility.
I lead on the clinical applications of our products and answer any questions relating to the in-lab use of our equipment, providing support and guidance to both our staff and our customers.
I am responsible for manufacturing and servicing our mechanical products and consumables within our Pembrokeshire facility and supporting our product development team from a manufacturing perspective.
Responsible for the operation of the Company IT systems and supporting the functionality of the Benson Viscometers team, combined with all and product software development and maintenance.
I am the Administration Officer for Benson Viscometers, I am responsible for the day to day documentation and communication with our customers. When you contact the Company it is likely I will be the first person you talk to.
I assist in the manufacturing and servicing of our range of consumables at our Ipswich facility, I lead on the manufacture and distribution of our range of calibration and control material.
I travel the Benson Viscometer world supporting our customers by carrying out installations, routine maintenance PMI’s, attending service calls, responding to queries & completing on-site training with end users.
My role involves working on the innovative new developments the Company is working towards, including a portable coagulation profiler coded BV5.
My role involves working on the innovative new developments the Company is working towards.
I implement the Company's business development and marketing strategies to facilitate the delivery of their objectives of achieving growth and increased awareness.
I assist the Quality Manager to develop and implement all quality and regulatory performance systems across the Company, and I also support our Administration Officer as required.
I provide remote and on-site backup field service support to our customers during busy periods, and also engineering support as required at our facility in Pembrokeshire.
Benson Viscometers is based in the UK with offices across the country