Home/Support & Downloads

Support & Downloads

Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 clinical viscometers.

Our software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

Telephone support – 9am to 5pm Monday to Friday, excluding public holidays.
Engineering visit
Training of qualified hospital personnel
Maintenance Tool kits
Replacement parts shipped to site
Regular monthly shipments of calibration materials

Calibrants

Calibrants are are used to verify that the viscometer is operating correctly, or to calibrate it. There are 3 calibrants - CHECK, LOW, and HIGH. Benson Viscometers are able to supply a full range of calibrants needed to run the BV200 or BV1 viscometers - this is normally by contract for scheduled monthly deliveries, ensuring they are fresh, and reducing storage needs.

Labels

Benson Viscometers are able to supply labels for Steriliser, Enzyme, and Water Rinse so they can be attached to the client tubes. Laboratories are able to use their own sourced Steriliser and cleaning fluids.

Material Safety Data Sheets

The tabbed area below provides access for any Material Safety Data Sheets that accompany our products.

Calibrants
Maintenance Reagents
Glycerol
Sodium Azide
Tween20
Wash

File (click to download)

Description

MSDS Data Sheet - Check Calibrator Control 070519

MSDS-Data-Sheet-Check-Calibrator-Control-070519.docx (92KB)

Check Calibrant MSDS Data Sheet

MSDS Data Sheet- High Calibrator 070519

MSDS-Data-Sheet-High-Calibrator-070519.docx (92KB)

HIGH Calibrant MSDS Data Sheet

MSDS Data Sheet - Low Calibrant 070519

MSDS-Data-Sheet-Low-Calibrant-070519.docx (92KB)

LOW Calibrant MSDS Data Sheet

MSDS Data Sheet - Control 2.5 070519

MSDS-Data-Sheet-Control-2.5-070519.docx (91KB)

Control 2.5 MSDS Data Sheet

MSDS Data Sheet - Control 4.0 070519

MSDS-Data-Sheet-Control-4.0-070519.docx (91KB)

Control 4.0 MSDS Data Sheet

File (click to download)

Description

MSDS Data Sheet - Enzyme Cleaner 070519

MSDS-Data-Sheet-Enzyme-Cleaner-070519.docx (87KB)

BV200 Enzymatic Cleaner MSDS

MSDS Data Sheet - Steriliser Additive 070519

MSDS-Data-Sheet-Steriliser-Additive-070519.docx (86KB)

BV200 Steriliser Additive MSDS

MSDS Data Sheet - Decon Additive 070519

MSDS-Data-Sheet-Decon-Additive-070519.docx (88KB)

BV200 Decontamination Additive MSDS

coshh_data_sheet_-_enzyme_070513

coshh_data_sheet_-_enzyme_070513.pdf (88KB)

Enzyme Data Sheet in PDF format

coshh_data_sheet_-_steriliser_070513

coshh_data_sheet_-_steriliser_070513.pdf (60KB)

Steriliser Data Sheet in PDF format

File (click to download)

Description

coshh_data_sheet_-_glycerol_070513

coshh_data_sheet_-_glycerol_070513.pdf (183KB)

Glycerol COSHH Data Sheet in PDF format

File (click to download)

Description

coshh_data_sheet_-_sodium_azide_070513

coshh_data_sheet_-_sodium_azide_070513.pdf (211KB)

Sodium Azide COSHH Data Sheet in PDF format

File (click to download)

Description

coshh_data_sheet_-_tween20_070513

coshh_data_sheet_-_tween20_070513.pdf (109KB)

Tween20 COSHH Data Sheet in PDF format

File (click to download)

Description

MSDS Data Sheet - Wash Additive 070519

MSDS-Data-Sheet-Wash-Additive-070519.docx (90KB)

BV200 Wash Additve MSDS

coshh_data_sheet_-_wash_additive_070513

coshh_data_sheet_-_wash_additive_070513.pdf (121KB)

Wash Additive COSHH Data Sheet in PDF format

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Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 clinical viscometers.

Our software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

[support_channels] =>

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

Telephone support – 9am to 5pm Monday to Friday, excluding public holidays.
Engineering visit
Training of qualified hospital personnel
Maintenance Tool kits
Replacement parts shipped to site
Regular monthly shipments of calibration materials

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