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Home/Support & Downloads

Support & Downloads

Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 plasma viscometers.

This section contains mainly software downloads, which users can download and install. It is suggested you contact the support desk before updating any software, to check the version will work on your system.

All software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

  • Telephone support – 9am to 5pm Monday to Friday, excluding public holidays.
  • Engineering visit
  • Training of qualified hospital personnel
  • Maintenance Tool kits
  • Replacement parts shipped to site
  • Regular monthly shipments of calibration materials

Software Downloads

Installation of downloads

Once you have downloaded the relevant file, extract the contents – the downloads are always compressed (or ZIPed) files. Run the extracted contents on the Benson PC. In most cases it will show a installation dialogue and ask you to confirm the installation, using NEXT buttons, etc. If you have any queries about what the software does or the changes it will make, please contact the Benson support desk.

Please advise Benson support when you have changed any software on your site. If you require a full installation of any of our software packages, please contact us directly.

BV200 Mark III Systems 8-3 Software View Product Model

The latest full install of 8-3 software is 8-3k

File (click to download)
Description
bv200_8-3k_or_later_to_n_only.zip (738KB)
Upgrade from 8-3k or later.

Ability to specify LIMS filename root. See Customer Utility (Configure system) to configure
bv200_8-3k_only.zip (11MB)
Upgrade from version of 8-3 earlier than 8-3k.

Do not use if you are already on 8-3k or later.

Splits history file into 2, several cosmetic changes. See change log for details

The latest cleaning cycles are 5 Oct 2016

File (click to download)
Description
No Files Available
There are currently no files in this section

This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team.

File (click to download)
Description
bv200_get_support_files_8-3b_only.zip (366KB)
Install latest Get_Support_Files 8-3b
bv200_clear_weekly_flag_8-3.zip (309KB)
Patch to turn off check that Cassette has been removed during weekly clean

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)
8-3n_software_versions.docx (25KB)

List of changes to 8-3 software

Correct Versions

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Main = 8-3n
  • Configure System (customer utility) = 8-3f
  • Engineer Utility = 8-3e
  • BV200_8-3k_Help_Operator
  • BV200_8-3k_Help_Maintenance
  • BV200_8-3k_Help_Troubleshooting
  • Newest full install pack = 8-3k
BV200 Mark II Systems 8-1 Software View Product Model

The latest full install of 8-1 software is 8-1bL

File (click to download)
Description
bv200_8-1by-only.zip (8MB)
Fix to allow a DAILY clean to complete correctly if run after any other clean.
File (click to download)
Description
BV200_8_1_Update_Prog_Seq_2013_06_11.zip (462KB)
Update cleaning cycles to 11 June 2013.

These have a modified service position handling.

This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team.

File (click to download)
Description
bv200_8-1_get_support_files_2-2.zip (451KB)
Latest version of Get_Support_Files

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)
bv200_user_software_versions_to_8-1by.docx (25KB)

List of changes to 8-1 software

Correct Versions

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Latest approved version = 8-1by
  • Help file = BV200_doc-8-1bo.chm
  • Update_Daily_Usage = 8-1
  • Customer Utility = 8-1u
  • Engineer Utility = 8-1s
  • Newest full install pack = 8-1bL
BV200 Mark 1 Systems 7-7 Software View Product Model

The latest full install of 7-7 software is 7-7L

File (click to download)
Description
bv200_7-7m_only.zip (8MB)
Barcode for LOW, HIGH, CHECK changed to identify when used for calibration or as a control
File (click to download)
Description
BV200_7-7_Cleaning_Cycles_27_03_14.zip (463KB)
Sets the cleaning cycles to the latest release.

Download the file, extract the program then double-click it to install the routines.

This section contains programs not normally required. As a general rule, do not download and install a program unless instructed by the Benson Support team.

File (click to download)
Description
BV200_7-7_Get_Support_Files_1-0.zip (450KB)
Utility to collect site data to pass to support team.
7zip_922.zip (1MB)
Installs utility to allow Get_Support_Files to work
BV200_7-7_Set_Barcode_Labels_7-7.zip (287KB)
Installs utility to allow site to change barcode label types - USE ONLY if directed by support

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)
bv200_user_software_versions_to_7-7m.docx (21KB)

List of changes to 7-7 software

Correct Versions

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Program = BV200_7-7m
  • Help file = BV200_doc-7-7f.chm
  • Newest full install pack = 7-7L
BV1 System BV1 Software View Product Model

The latest full installation pack is 4-0bh.

File (click to download)
Description
install_bv1_4-0bi_only.zip (6MB)
Changed LOW, HIGH, and CHECK barcodes to identify when used as calibrant or control
Install_BV1_4-0bk_only.zip (6MB)
Updated FIND BARCODE to work with latest data
Install_BV1_4-0bl_only.zip (773KB)
Updated the on-screen temperature display. Shows as (NC) if there is no connection to the BV1 unit
File (click to download)
Description
No Files Available
There are currently no files in this section

This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team.

File (click to download)
Description
patch_temp_feed_4-0.zip (12KB)
Patch to fix temperature feed

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)
No Files Available

Correct Versions

BV200 Mk1 7-4 to 7-7 Migration View Product Model
File (click to download)
Description
BV200_7-7b-full_from_7-4-same-PC-v2.zip (8MB)
File (click to download)
Description
No Files Available
There are currently no files in this section
File (click to download)
Description
No Files Available
There are currently no files in this section

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)
No Files Available

Correct Versions

Calibrants

Calibrants are are used to verify that the viscometer is operating correctly, or to calibrate it. There are 3 calibrants - CHECK, LOW, and HIGH. Benson Viscometers are able to supply a full range of calibrants needed to run the BV200 or BV1 viscometers - this is normally by contract for scheduled monthly deliveries, ensuring they are fresh, and reducing storage needs.

Labels

Benson Viscometers are able to supply labels for Steriliser, Enzyme, and Water Rinse so they can be attached to the client tubes. Laboratories are able to use their own sourced Steriliser and cleaning fluids.

Material Safety Data Sheets

The tabbed area below provides access for any Material Safety Data Sheets that accompany our products.

File (click to download)
Description
MSDS-Data-Sheet-Check-Calibrator-Control-070519.docx (92KB)
Check Calibrant MSDS Data Sheet
MSDS-Data-Sheet-High-Calibrator-070519.docx (92KB)
HIGH Calibrant MSDS Data Sheet
MSDS-Data-Sheet-Low-Calibrant-070519.docx (92KB)
LOW Calibrant MSDS Data Sheet
MSDS-Data-Sheet-Control-2.5-070519.docx (91KB)
Control 2.5 MSDS Data Sheet
MSDS-Data-Sheet-Control-4.0-070519.docx (91KB)
Control 4.0 MSDS Data Sheet
File (click to download)
Description
MSDS-Data-Sheet-Enzyme-Cleaner-070519.docx (87KB)
BV200 Enzymatic Cleaner MSDS
MSDS-Data-Sheet-Steriliser-Additive-070519.docx (86KB)
BV200 Steriliser Additive MSDS
MSDS-Data-Sheet-Decon-Additive-070519.docx (88KB)
BV200 Decontamination Additive MSDS
coshh_data_sheet_-_enzyme_070513.pdf (88KB)
Enzyme Data Sheet in PDF format
coshh_data_sheet_-_steriliser_070513.pdf (60KB)
Steriliser Data Sheet in PDF format
File (click to download)
Description
coshh_data_sheet_-_glycerol_070513.pdf (183KB)
Glycerol COSHH Data Sheet in PDF format
File (click to download)
Description
coshh_data_sheet_-_sodium_azide_070513.pdf (211KB)
Sodium Azide COSHH Data Sheet in PDF format
File (click to download)
Description
coshh_data_sheet_-_tween20_070513.pdf (109KB)
Tween20 COSHH Data Sheet in PDF format
File (click to download)
Description
MSDS-Data-Sheet-Wash-Additive-070519.docx (90KB)
BV200 Wash Additve MSDS
coshh_data_sheet_-_wash_additive_070513.pdf (121KB)
Wash Additive COSHH Data Sheet in PDF format
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Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 plasma viscometers.

This section contains mainly software downloads, which users can download and install. It is suggested you contact the support desk before updating any software, to check the version will work on your system.

All software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

[support_channels] =>

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

  • Telephone support – 9am to 5pm Monday to Friday, excluding public holidays.
  • Engineering visit
  • Training of qualified hospital personnel
  • Maintenance Tool kits
  • Replacement parts shipped to site
  • Regular monthly shipments of calibration materials
[software] => Array ( [software_introduction] => Array ( [heading] => Software Downloads [subheading] => Installation of downloads [paragraph] =>

Once you have downloaded the relevant file, extract the contents – the downloads are always compressed (or ZIPed) files. Run the extracted contents on the Benson PC. In most cases it will show a installation dialogue and ask you to confirm the installation, using NEXT buttons, etc. If you have any queries about what the software does or the changes it will make, please contact the Benson support desk.

Please advise Benson support when you have changed any software on your site. If you require a full installation of any of our software packages, please contact us directly.

)[software_downloads] => Array ( [0] => Array ( [model] => BV200 Mark III Systems [version] => 8-3 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => The latest full install of 8-3 software is 8-3k [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 806 [id] => 806 [title] => bv200_8-3k_or_later_to_n_only [filename] => bv200_8-3k_or_later_to_n_only.zip [filesize] => 756164 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-3k_or_later_to_n_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-3k_or_later_to_n_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-3k_or_later_to_n_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:14:23 [modified] => 2019-04-05 17:14:23 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Upgrade from 8-3k or later.

Ability to specify LIMS filename root. See Customer Utility (Configure system) to configure )[1] => Array ( [file] => Array ( [ID] => 807 [id] => 807 [title] => bv200_8-3k_only [filename] => bv200_8-3k_only.zip [filesize] => 11654548 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-3k_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-3k_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-3k_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:16:48 [modified] => 2019-04-05 17:16:48 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Upgrade from version of 8-3 earlier than 8-3k.

Do not use if you are already on 8-3k or later.

Splits history file into 2, several cosmetic changes. See change log for details )))[cleaning_cycles] => Array ( [section_description] => The latest cleaning cycles are 5 Oct 2016 [section_files] => )[other_programs] => Array ( [section_description] => This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 804 [id] => 804 [title] => bv200_get_support_files_8-3b_only [filename] => bv200_get_support_files_8-3b_only.zip [filesize] => 374519 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_get_support_files_8-3b_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_get_support_files_8-3b_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_get_support_files_8-3b_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:13:38 [modified] => 2019-04-05 17:13:38 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Install latest Get_Support_Files 8-3b )[1] => Array ( [file] => Array ( [ID] => 805 [id] => 805 [title] => bv200_clear_weekly_flag_8-3 [filename] => bv200_clear_weekly_flag_8-3.zip [filesize] => 316408 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_clear_weekly_flag_8-3.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_clear_weekly_flag_8-3/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_clear_weekly_flag_8-3 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:13:47 [modified] => 2019-04-05 17:13:47 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Patch to turn off check that Cassette has been removed during weekly clean )))[approved_software] =>

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Main = 8-3n
  • Configure System (customer utility) = 8-3f
  • Engineer Utility = 8-3e
  • BV200_8-3k_Help_Operator
  • BV200_8-3k_Help_Maintenance
  • BV200_8-3k_Help_Troubleshooting
  • Newest full install pack = 8-3k
[changelog] => Array ( [0] => Array ( [file] => Array ( [ID] => 803 [id] => 803 [title] => 8-3n_software_versions [filename] => 8-3n_software_versions.docx [filesize] => 26025 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/8-3n_software_versions.docx [link] => https://www.bensonviscometers.com/support-downloads/8-3n_software_versions/ [alt] => [author] => 1 [description] => [caption] => [name] => 8-3n_software_versions [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:13:07 [modified] => 2019-04-05 17:13:07 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => List of changes to 8-3 software )))[1] => Array ( [model] => BV200 Mark II Systems [version] => 8-1 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => The latest full install of 8-1 software is 8-1bL [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 798 [id] => 798 [title] => bv200_8-1by-only [filename] => bv200_8-1by-only.zip [filesize] => 8799089 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-1by-only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-1by-only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-1by-only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:09:15 [modified] => 2019-04-05 17:09:15 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Fix to allow a DAILY clean to complete correctly if run after any other clean. )))[cleaning_cycles] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 799 [id] => 799 [title] => BV200_8_1_Update_Prog_Seq_2013_06_11 [filename] => BV200_8_1_Update_Prog_Seq_2013_06_11.zip [filesize] => 473501 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_8_1_Update_Prog_Seq_2013_06_11.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8_1_update_prog_seq_2013_06_11/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8_1_update_prog_seq_2013_06_11 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:10:04 [modified] => 2019-04-05 17:10:04 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Update cleaning cycles to 11 June 2013.

These have a modified service position handling. )))[other_programs] => Array ( [section_description] => This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 800 [id] => 800 [title] => bv200_8-1_get_support_files_2-2 [filename] => bv200_8-1_get_support_files_2-2.zip [filesize] => 461776 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-1_get_support_files_2-2.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-1_get_support_files_2-2/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-1_get_support_files_2-2 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:10:46 [modified] => 2019-04-05 17:10:46 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Latest version of Get_Support_Files )))[approved_software] =>

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Latest approved version = 8-1by
  • Help file = BV200_doc-8-1bo.chm
  • Update_Daily_Usage = 8-1
  • Customer Utility = 8-1u
  • Engineer Utility = 8-1s
  • Newest full install pack = 8-1bL
[changelog] => Array ( [0] => Array ( [file] => Array ( [ID] => 801 [id] => 801 [title] => bv200_user_software_versions_to_8-1by [filename] => bv200_user_software_versions_to_8-1by.docx [filesize] => 25445 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_user_software_versions_to_8-1by.docx [link] => https://www.bensonviscometers.com/support-downloads/bv200_user_software_versions_to_8-1by/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_user_software_versions_to_8-1by [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:11:12 [modified] => 2019-04-05 17:11:12 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => List of changes to 8-1 software )))[2] => Array ( [model] => BV200 Mark 1 Systems [version] => 7-7 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => The latest full install of 7-7 software is 7-7L [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 770 [id] => 770 [title] => bv200_7-7m_only [filename] => bv200_7-7m_only.zip [filesize] => 8086038 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_7-7m_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7m_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7m_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:40:32 [modified] => 2019-04-05 16:40:32 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Barcode for LOW, HIGH, CHECK changed to identify when used for calibration or as a control )))[cleaning_cycles] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 771 [id] => 771 [title] => BV200_7-7_Cleaning_Cycles_27_03_14 [filename] => BV200_7-7_Cleaning_Cycles_27_03_14.zip [filesize] => 473708 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_7-7_Cleaning_Cycles_27_03_14.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7_cleaning_cycles_27_03_14/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7_cleaning_cycles_27_03_14 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:42:51 [modified] => 2019-04-05 16:42:51 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Sets the cleaning cycles to the latest release.

Download the file, extract the program then double-click it to install the routines. )))[other_programs] => Array ( [section_description] => This section contains programs not normally required. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 772 [id] => 772 [title] => BV200_7-7_Get_Support_Files_1-0 [filename] => BV200_7-7_Get_Support_Files_1-0.zip [filesize] => 461015 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_7-7_Get_Support_Files_1-0.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7_get_support_files_1-0/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7_get_support_files_1-0 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:45:36 [modified] => 2019-04-05 16:45:36 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Utility to collect site data to pass to support team. )[1] => Array ( [file] => Array ( [ID] => 773 [id] => 773 [title] => 7zip_922 [filename] => 7zip_922.zip [filesize] => 1121326 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/7zip_922.zip [link] => https://www.bensonviscometers.com/support-downloads/7zip_922/ [alt] => [author] => 1 [description] => [caption] => [name] => 7zip_922 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:45:53 [modified] => 2019-04-05 16:45:53 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Installs utility to allow Get_Support_Files to work )[2] => Array ( [file] => Array ( [ID] => 774 [id] => 774 [title] => BV200_7-7_Set_Barcode_Labels_7-7 [filename] => BV200_7-7_Set_Barcode_Labels_7-7.zip [filesize] => 294384 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_7-7_Set_Barcode_Labels_7-7.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7_set_barcode_labels_7-7/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7_set_barcode_labels_7-7 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:45:56 [modified] => 2019-04-05 16:45:56 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Installs utility to allow site to change barcode label types - USE ONLY if directed by support )))[approved_software] =>

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Program = BV200_7-7m
  • Help file = BV200_doc-7-7f.chm
  • Newest full install pack = 7-7L
[changelog] => Array ( [0] => Array ( [file] => Array ( [ID] => 792 [id] => 792 [title] => bv200_user_software_versions_to_7-7m [filename] => bv200_user_software_versions_to_7-7m.docx [filesize] => 22012 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_user_software_versions_to_7-7m.docx [link] => https://www.bensonviscometers.com/support-downloads/bv200_user_software_versions_to_7-7m/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_user_software_versions_to_7-7m [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:54:07 [modified] => 2019-04-05 16:54:07 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => List of changes to 7-7 software )))[3] => Array ( [model] => BV1 System [version] => BV1 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv1-plasma-viscometer/ [description] => The latest full installation pack is 4-0bh. [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 809 [id] => 809 [title] => install_bv1_4-0bi_only [filename] => install_bv1_4-0bi_only.zip [filesize] => 6405345 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/install_bv1_4-0bi_only.zip [link] => https://www.bensonviscometers.com/support-downloads/install_bv1_4-0bi_only/ [alt] => [author] => 1 [description] => [caption] => [name] => install_bv1_4-0bi_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:19:48 [modified] => 2019-04-05 17:19:48 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Changed LOW, HIGH, and CHECK barcodes to identify when used as calibrant or control )[1] => Array ( [file] => Array ( [ID] => 1817 [id] => 1817 [title] => Install_BV1_4-0bk_only [filename] => Install_BV1_4-0bk_only.zip [filesize] => 6564152 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/10/Install_BV1_4-0bk_only.zip [link] => https://www.bensonviscometers.com/support-downloads/install_bv1_4-0bk_only/ [alt] => [author] => 4 [description] => [caption] => [name] => install_bv1_4-0bk_only [status] => inherit [uploaded_to] => 35 [date] => 2019-10-07 15:38:46 [modified] => 2019-10-07 15:38:46 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Updated FIND BARCODE to work with latest data )[2] => Array ( [file] => Array ( [ID] => 1865 [id] => 1865 [title] => Install_BV1_4-0bl_only [filename] => Install_BV1_4-0bl_only.zip [filesize] => 791117 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/12/Install_BV1_4-0bl_only.zip [link] => https://www.bensonviscometers.com/support-downloads/install_bv1_4-0bl_only/ [alt] => [author] => 4 [description] => [caption] => [name] => install_bv1_4-0bl_only [status] => inherit [uploaded_to] => 35 [date] => 2019-12-18 14:54:10 [modified] => 2019-12-18 14:56:54 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Updated the on-screen temperature display. Shows as (NC) if there is no connection to the BV1 unit )))[cleaning_cycles] => Array ( [section_description] => [section_files] => )[other_programs] => Array ( [section_description] => This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 810 [id] => 810 [title] => patch_temp_feed_4-0 [filename] => patch_temp_feed_4-0.zip [filesize] => 11904 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/patch_temp_feed_4-0.zip [link] => https://www.bensonviscometers.com/support-downloads/patch_temp_feed_4-0/ [alt] => [author] => 1 [description] => [caption] => [name] => patch_temp_feed_4-0 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:21:21 [modified] => 2019-04-05 17:21:21 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Patch to fix temperature feed )))[approved_software] => [changelog] => )[4] => Array ( [model] => BV200 Mk1 [version] => 7-4 to 7-7 Migration [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 1206 [id] => 1206 [title] => BV200_7-7b-full_from_7-4 same PC v2 [filename] => BV200_7-7b-full_from_7-4-same-PC-v2.zip [filesize] => 8570609 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/BV200_7-7b-full_from_7-4-same-PC-v2.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7b-full_from_7-4-same-pc-v2/ [alt] => [author] => 3 [description] => [caption] => [name] => bv200_7-7b-full_from_7-4-same-pc-v2 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-25 11:25:58 [modified] => 2019-06-25 11:26:45 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => )))[cleaning_cycles] => Array ( [section_description] => [section_files] => )[other_programs] => Array ( [section_description] => [section_files] => )[approved_software] => [changelog] => )))[calibrants] => Array ( [calibrants_introduction] => Array ( [heading] => Calibrants [paragraph] => Calibrants are are used to verify that the viscometer is operating correctly, or to calibrate it. There are 3 calibrants - CHECK, LOW, and HIGH. Benson Viscometers are able to supply a full range of calibrants needed to run the BV200 or BV1 viscometers - this is normally by contract for scheduled monthly deliveries, ensuring they are fresh, and reducing storage needs. [labels] => Array ( [heading] => Labels [paragraph] => Benson Viscometers are able to supply labels for Steriliser, Enzyme, and Water Rinse so they can be attached to the client tubes. Laboratories are able to use their own sourced Steriliser and cleaning fluids. )[coshh] => Array ( [heading] => Material Safety Data Sheets [paragraph] => The tabbed area below provides access for any Material Safety Data Sheets that accompany our products. ))[calibrants] => [calibrants_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 1185 [id] => 1185 [title] => MSDS Data Sheet - Check Calibrator Control 070519 [filename] => MSDS-Data-Sheet-Check-Calibrator-Control-070519.docx [filesize] => 94584 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Check-Calibrator-Control-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-check-calibrator-control-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-check-calibrator-control-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:26 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Check Calibrant MSDS Data Sheet )[1] => Array ( [file] => Array ( [ID] => 1193 [id] => 1193 [title] => MSDS Data Sheet- High Calibrator 070519 [filename] => MSDS-Data-Sheet-High-Calibrator-070519.docx [filesize] => 94627 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-High-Calibrator-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-high-calibrator-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-high-calibrator-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:29 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => HIGH Calibrant MSDS Data Sheet )[2] => Array ( [file] => Array ( [ID] => 1190 [id] => 1190 [title] => MSDS Data Sheet - Low Calibrant 070519 [filename] => MSDS-Data-Sheet-Low-Calibrant-070519.docx [filesize] => 94235 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Low-Calibrant-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-low-calibrant-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-low-calibrant-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:28 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => LOW Calibrant MSDS Data Sheet )[3] => Array ( [file] => Array ( [ID] => 1186 [id] => 1186 [title] => MSDS Data Sheet - Control 2.5 070519 [filename] => MSDS-Data-Sheet-Control-2.5-070519.docx [filesize] => 93505 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Control-2.5-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-control-2-5-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-control-2-5-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:27 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Control 2.5 MSDS Data Sheet )[4] => Array ( [file] => Array ( [ID] => 1187 [id] => 1187 [title] => MSDS Data Sheet - Control 4.0 070519 [filename] => MSDS-Data-Sheet-Control-4.0-070519.docx [filesize] => 93519 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Control-4.0-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-control-4-0-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-control-4-0-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:27 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Control 4.0 MSDS Data Sheet ))[calibrants_copy] => [maintenance_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 1189 [id] => 1189 [title] => MSDS Data Sheet - Enzyme Cleaner 070519 [filename] => MSDS-Data-Sheet-Enzyme-Cleaner-070519.docx [filesize] => 88602 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Enzyme-Cleaner-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-enzyme-cleaner-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-enzyme-cleaner-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:28 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => BV200 Enzymatic Cleaner MSDS )[1] => Array ( [file] => Array ( [ID] => 1191 [id] => 1191 [title] => MSDS Data Sheet - Steriliser Additive 070519 [filename] => MSDS-Data-Sheet-Steriliser-Additive-070519.docx [filesize] => 88119 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Steriliser-Additive-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-steriliser-additive-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-steriliser-additive-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:29 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => BV200 Steriliser Additive MSDS )[2] => Array ( [file] => Array ( [ID] => 1188 [id] => 1188 [title] => MSDS Data Sheet - Decon Additive 070519 [filename] => MSDS-Data-Sheet-Decon-Additive-070519.docx [filesize] => 89715 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/06/MSDS-Data-Sheet-Decon-Additive-070519.docx [link] => https://www.bensonviscometers.com/support-downloads/msds-data-sheet-decon-additive-070519/ [alt] => [author] => 3 [description] => [caption] => [name] => msds-data-sheet-decon-additive-070519 [status] => inherit [uploaded_to] => 35 [date] => 2019-06-18 12:45:28 [modified] => 2019-06-18 12:51:18 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document 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