Support & Downloads

Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 plasma viscometers.

This section contains mainly software downloads, which users can download and install. It is suggested you contact the support desk before updating any software, to check the version will work on your system.

All software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

  • Telephone support – 9am to 5pm Monday to Friday, excluding public holidays.
  • Engineering visit
  • Training of qualified hospital personnel
  • Maintenance Tool kits
  • Replacement parts shipped to site
  • Regular monthly shipments of calibration materials

Software Downloads

Installation of downloads

Once you have downloaded the relevant file, extract the contents – the downloads are always compressed (or ZIPed) files. Run the extracted contents on the Benson PC. In most cases it will show a installation dialogue and ask you to confirm the installation, using NEXT buttons, etc. If you have any queries about what the software does or the changes it will make, please contact the Benson support desk.

Please advise Benson support when you have changed any software on your site. If you require a full installation of any of our software packages, please contact us directly.

The latest full install of 8-3 software is 8-3k

File (click to download)
Description
Upgrade from 8-3k or later.

Ability to specify LIMS filename root. See Customer Utility (Configure system) to configure
Upgrade from version of 8-3 earlier than 8-3k.

Do not use if you are already on 8-3k or later.

Splits history file into 2, several cosmetic changes. See change log for details
File (click to download)
Description
There are currently no files in this section
File (click to download)
Description
Install latest Get_Support_Files 8-3b
Patch to turn off check that Cassette has been removed during weekly clean

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)

Correct Versions

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Main = 8-3n
  • Configure System (customer utility) = 8-3f
  • Engineer Utility = 8-3e
  • BV200_8-3k_Help_Operator
  • BV200_8-3k_Help_Maintenance
  • BV200_8-3k_Help_Troubleshooting
  • Newest full install pack = 8-3k

The latest full install of 8-1 software is 8-1bL

File (click to download)
Description
Fix to allow a DAILY clean to complete correctly if run after any other clean.
File (click to download)
Description
Update cleaning cycles to 11 June 2013.

These have a modified service position handling.
File (click to download)
Description
Latest version of Get_Support_Files

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)

Correct Versions

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Latest approved version = 8-1by
  • Help file = BV200_doc-8-1bo.chm
  • Update_Daily_Usage = 8-1
  • Customer Utility = 8-1u
  • Engineer Utility = 8-1s
  • Newest full install pack = 8-1bL

The latest full install of 7-7 software is 7-7L

File (click to download)
Description
Barcode for LOW, HIGH, CHECK changed to identify when used for calibration or as a control
File (click to download)
Description
Sets the cleaning cycles to the latest release.

Download the file, extract the program then double-click it to install the routines.
File (click to download)
Description
Utility to collect site data to pass to support team.
Installs utility to allow Get_Support_Files to work
Installs utility to allow site to change barcode label types - USE ONLY if directed by support

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)

Correct Versions

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Program = BV200_7-7m
  • Help file = BV200_doc-7-7f.chm
  • Newest full install pack = 7-7L

The latest full installation pack is 4-0bh.

File (click to download)
Description
Changed LOW, HIGH, and CHECK barcodes to identify when used as calibrant or control
File (click to download)
Description
There are currently no files in this section
File (click to download)
Description
Patch to fix temperature feed

Changelog

Please see the files below for a list of changes which have been made to this software between each version.

File (click to download)

Correct Versions

Calibrants

Calibrants are are used to verify that the viscometer is operating correctly, or to calibrate it. There are 3 calibrants - CHECK, LOW, and HIGH. Benson Viscometers are able to supply a full range of calibrants needed to run the BV200 or BV1 viscometers - this is normally by contract for scheduled monthly deliveries, ensuring they are fresh, and reducing storage needs.

Labels

Benson Viscometers are able to supply labels for Steriliser, Enzyme, and Water Rinse so they can be attached to the client tubes. Laboratories are able to use their own sourced Steriliser and cleaning fluids.

Material Safety Data Sheets (COSHH)

The tabbed area below provides access for any COSHH Data Sheets that accompany our products.

File (click to download)
Description
Check Calibrant COSHH Data Sheet in PDF format
HIGH Calibrant COSHH Data Sheet in PDF format
LOW Calibrant COSHH Data Sheet in PDF format
File (click to download)
Description
Enzyme COSHH Data Sheet in PDF format
Steriliser COSHH Data Sheet in PDF format
Water Rinse COSHH Data Sheet in PDF format
File (click to download)
Description
Glycerol COSHH Data Sheet in PDF format
File (click to download)
Description
Sodium Azide COSHH Data Sheet in PDF format
File (click to download)
Description
Tween20 COSHH Data Sheet in PDF format
File (click to download)
Description
Wash Additive COSHH Data Sheet in PDF format
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Benson Viscometers pride themselves on the support and maintenance of the BV200 or BV1 plasma viscometers.

This section contains mainly software downloads, which users can download and install. It is suggested you contact the support desk before updating any software, to check the version will work on your system.

All software has detailed help screens. The easy-to-follow instructions guide the user through simple and regular maintenance tasks which help to ensure the smooth running of this system. In the unlikely event that the unit requires attention the average user can get the system up and running again in the shortest possible time. There are over 120 pages of help guidance for each product; we are happy to provide our customers with any other specific information upon request.

[support_channels] =>

In addition to the guidance documentation provided within the system software, Benson Viscometers provide the following support:

  • Telephone support – 9am to 5pm Monday to Friday, excluding public holidays.
  • Engineering visit
  • Training of qualified hospital personnel
  • Maintenance Tool kits
  • Replacement parts shipped to site
  • Regular monthly shipments of calibration materials
[software] => Array ( [software_introduction] => Array ( [heading] => Software Downloads [subheading] => Installation of downloads [paragraph] =>

Once you have downloaded the relevant file, extract the contents – the downloads are always compressed (or ZIPed) files. Run the extracted contents on the Benson PC. In most cases it will show a installation dialogue and ask you to confirm the installation, using NEXT buttons, etc. If you have any queries about what the software does or the changes it will make, please contact the Benson support desk.

Please advise Benson support when you have changed any software on your site. If you require a full installation of any of our software packages, please contact us directly.

)[software_downloads] => Array ( [0] => Array ( [model] => BV200 Mark III Systems [version] => 8-3 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => The latest full install of 8-3 software is 8-3k [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 806 [id] => 806 [title] => bv200_8-3k_or_later_to_n_only [filename] => bv200_8-3k_or_later_to_n_only.zip [filesize] => 756164 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-3k_or_later_to_n_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-3k_or_later_to_n_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-3k_or_later_to_n_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:14:23 [modified] => 2019-04-05 17:14:23 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Upgrade from 8-3k or later.

Ability to specify LIMS filename root. See Customer Utility (Configure system) to configure )[1] => Array ( [file] => Array ( [ID] => 807 [id] => 807 [title] => bv200_8-3k_only [filename] => bv200_8-3k_only.zip [filesize] => 11654548 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-3k_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-3k_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-3k_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:16:48 [modified] => 2019-04-05 17:16:48 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Upgrade from version of 8-3 earlier than 8-3k.

Do not use if you are already on 8-3k or later.

Splits history file into 2, several cosmetic changes. See change log for details )))[cleaning_cycles] => Array ( [section_description] => The latest cleaning cycles are 5 Oct 2016 [section_files] => )[other_programs] => Array ( [section_description] => This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 804 [id] => 804 [title] => bv200_get_support_files_8-3b_only [filename] => bv200_get_support_files_8-3b_only.zip [filesize] => 374519 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_get_support_files_8-3b_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_get_support_files_8-3b_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_get_support_files_8-3b_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:13:38 [modified] => 2019-04-05 17:13:38 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Install latest Get_Support_Files 8-3b )[1] => Array ( [file] => Array ( [ID] => 805 [id] => 805 [title] => bv200_clear_weekly_flag_8-3 [filename] => bv200_clear_weekly_flag_8-3.zip [filesize] => 316408 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_clear_weekly_flag_8-3.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_clear_weekly_flag_8-3/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_clear_weekly_flag_8-3 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:13:47 [modified] => 2019-04-05 17:13:47 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Patch to turn off check that Cassette has been removed during weekly clean )))[approved_software] =>

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Main = 8-3n
  • Configure System (customer utility) = 8-3f
  • Engineer Utility = 8-3e
  • BV200_8-3k_Help_Operator
  • BV200_8-3k_Help_Maintenance
  • BV200_8-3k_Help_Troubleshooting
  • Newest full install pack = 8-3k
[changelog] => Array ( [0] => Array ( [file] => Array ( [ID] => 803 [id] => 803 [title] => 8-3n_software_versions [filename] => 8-3n_software_versions.docx [filesize] => 26025 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/8-3n_software_versions.docx [link] => https://www.bensonviscometers.com/support-downloads/8-3n_software_versions/ [alt] => [author] => 1 [description] => [caption] => [name] => 8-3n_software_versions [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:13:07 [modified] => 2019-04-05 17:13:07 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => List of changes to 8-3 software )))[1] => Array ( [model] => BV200 Mark II Systems [version] => 8-1 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => The latest full install of 8-1 software is 8-1bL [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 798 [id] => 798 [title] => bv200_8-1by-only [filename] => bv200_8-1by-only.zip [filesize] => 8799089 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-1by-only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-1by-only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-1by-only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:09:15 [modified] => 2019-04-05 17:09:15 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Fix to allow a DAILY clean to complete correctly if run after any other clean. )))[cleaning_cycles] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 799 [id] => 799 [title] => BV200_8_1_Update_Prog_Seq_2013_06_11 [filename] => BV200_8_1_Update_Prog_Seq_2013_06_11.zip [filesize] => 473501 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_8_1_Update_Prog_Seq_2013_06_11.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8_1_update_prog_seq_2013_06_11/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8_1_update_prog_seq_2013_06_11 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:10:04 [modified] => 2019-04-05 17:10:04 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Update cleaning cycles to 11 June 2013.

These have a modified service position handling. )))[other_programs] => Array ( [section_description] => This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 800 [id] => 800 [title] => bv200_8-1_get_support_files_2-2 [filename] => bv200_8-1_get_support_files_2-2.zip [filesize] => 461776 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_8-1_get_support_files_2-2.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_8-1_get_support_files_2-2/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_8-1_get_support_files_2-2 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:10:46 [modified] => 2019-04-05 17:10:46 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Latest version of Get_Support_Files )))[approved_software] =>

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Latest approved version = 8-1by
  • Help file = BV200_doc-8-1bo.chm
  • Update_Daily_Usage = 8-1
  • Customer Utility = 8-1u
  • Engineer Utility = 8-1s
  • Newest full install pack = 8-1bL
[changelog] => Array ( [0] => Array ( [file] => Array ( [ID] => 801 [id] => 801 [title] => bv200_user_software_versions_to_8-1by [filename] => bv200_user_software_versions_to_8-1by.docx [filesize] => 25445 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_user_software_versions_to_8-1by.docx [link] => https://www.bensonviscometers.com/support-downloads/bv200_user_software_versions_to_8-1by/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_user_software_versions_to_8-1by [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:11:12 [modified] => 2019-04-05 17:11:12 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => List of changes to 8-1 software )))[2] => Array ( [model] => BV200 Mark 1 Systems [version] => 7-7 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv200-plasma-viscometer/ [description] => The latest full install of 7-7 software is 7-7L [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 770 [id] => 770 [title] => bv200_7-7m_only [filename] => bv200_7-7m_only.zip [filesize] => 8086038 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_7-7m_only.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7m_only/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7m_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:40:32 [modified] => 2019-04-05 16:40:32 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Barcode for LOW, HIGH, CHECK changed to identify when used for calibration or as a control )))[cleaning_cycles] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 771 [id] => 771 [title] => BV200_7-7_Cleaning_Cycles_27_03_14 [filename] => BV200_7-7_Cleaning_Cycles_27_03_14.zip [filesize] => 473708 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_7-7_Cleaning_Cycles_27_03_14.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7_cleaning_cycles_27_03_14/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7_cleaning_cycles_27_03_14 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:42:51 [modified] => 2019-04-05 16:42:51 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Sets the cleaning cycles to the latest release.

Download the file, extract the program then double-click it to install the routines. )))[other_programs] => Array ( [section_description] => This sections contains programs not normally required. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 772 [id] => 772 [title] => BV200_7-7_Get_Support_Files_1-0 [filename] => BV200_7-7_Get_Support_Files_1-0.zip [filesize] => 461015 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_7-7_Get_Support_Files_1-0.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7_get_support_files_1-0/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7_get_support_files_1-0 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:45:36 [modified] => 2019-04-05 16:45:36 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Utility to collect site data to pass to support team. )[1] => Array ( [file] => Array ( [ID] => 773 [id] => 773 [title] => 7zip_922 [filename] => 7zip_922.zip [filesize] => 1121326 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/7zip_922.zip [link] => https://www.bensonviscometers.com/support-downloads/7zip_922/ [alt] => [author] => 1 [description] => [caption] => [name] => 7zip_922 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:45:53 [modified] => 2019-04-05 16:45:53 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Installs utility to allow Get_Support_Files to work )[2] => Array ( [file] => Array ( [ID] => 774 [id] => 774 [title] => BV200_7-7_Set_Barcode_Labels_7-7 [filename] => BV200_7-7_Set_Barcode_Labels_7-7.zip [filesize] => 294384 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/BV200_7-7_Set_Barcode_Labels_7-7.zip [link] => https://www.bensonviscometers.com/support-downloads/bv200_7-7_set_barcode_labels_7-7/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_7-7_set_barcode_labels_7-7 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:45:56 [modified] => 2019-04-05 16:45:56 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Installs utility to allow site to change barcode label types - USE ONLY if directed by support )))[approved_software] =>

The following are the correct versions of Approved Software. If in doubt please contact the Support desk

  • Program = BV200_7-7m
  • Help file = BV200_doc-7-7f.chm
  • Newest full install pack = 7-7L
[changelog] => Array ( [0] => Array ( [file] => Array ( [ID] => 792 [id] => 792 [title] => bv200_user_software_versions_to_7-7m [filename] => bv200_user_software_versions_to_7-7m.docx [filesize] => 22012 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/bv200_user_software_versions_to_7-7m.docx [link] => https://www.bensonviscometers.com/support-downloads/bv200_user_software_versions_to_7-7m/ [alt] => [author] => 1 [description] => [caption] => [name] => bv200_user_software_versions_to_7-7m [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 16:54:07 [modified] => 2019-04-05 16:54:07 [menu_order] => 0 [mime_type] => application/vnd.openxmlformats-officedocument.wordprocessingml.document [type] => application [subtype] => vnd.openxmlformats-officedocument.wordprocessingml.document [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => List of changes to 7-7 software )))[3] => Array ( [model] => BV1 System [version] => BV1 Software [product_link] => https://www.bensonviscometers.com/viscometry-products/bv1-plasma-viscometer/ [description] => The latest full installation pack is 4-0bh. [upgrades] => Array ( [section_description] => [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 809 [id] => 809 [title] => install_bv1_4-0bi_only [filename] => install_bv1_4-0bi_only.zip [filesize] => 6405345 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/install_bv1_4-0bi_only.zip [link] => https://www.bensonviscometers.com/support-downloads/install_bv1_4-0bi_only/ [alt] => [author] => 1 [description] => [caption] => [name] => install_bv1_4-0bi_only [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:19:48 [modified] => 2019-04-05 17:19:48 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Changed LOW, HIGH, and CHECK barcodes to identify when used as calibrant or control )))[cleaning_cycles] => Array ( [section_description] => [section_files] => )[other_programs] => Array ( [section_description] => This sections contains programs not normally needed customers. As a general rule, do not download and install a program unless instructed by the Benson Support team. [section_files] => Array ( [0] => Array ( [file] => Array ( [ID] => 810 [id] => 810 [title] => patch_temp_feed_4-0 [filename] => patch_temp_feed_4-0.zip [filesize] => 11904 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/patch_temp_feed_4-0.zip [link] => https://www.bensonviscometers.com/support-downloads/patch_temp_feed_4-0/ [alt] => [author] => 1 [description] => [caption] => [name] => patch_temp_feed_4-0 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:21:21 [modified] => 2019-04-05 17:21:21 [menu_order] => 0 [mime_type] => application/zip [type] => application [subtype] => zip [icon] => https://www.bensonviscometers.com/wp-includes/images/media/archive.png )[description] => Patch to fix temperature feed )))[approved_software] => [changelog] => )))[calibrants] => Array ( [calibrants_introduction] => Array ( [heading] => Calibrants [paragraph] => Calibrants are are used to verify that the viscometer is operating correctly, or to calibrate it. There are 3 calibrants - CHECK, LOW, and HIGH. Benson Viscometers are able to supply a full range of calibrants needed to run the BV200 or BV1 viscometers - this is normally by contract for scheduled monthly deliveries, ensuring they are fresh, and reducing storage needs. [labels] => Array ( [heading] => Labels [paragraph] => Benson Viscometers are able to supply labels for Steriliser, Enzyme, and Water Rinse so they can be attached to the client tubes. Laboratories are able to use their own sourced Steriliser and cleaning fluids. )[coshh] => Array ( [heading] => Material Safety Data Sheets (COSHH) [paragraph] => The tabbed area below provides access for any COSHH Data Sheets that accompany our products. ))[calibrants] => [calibrants_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 815 [id] => 815 [title] => coshh_data_sheet_-_check_070513 [filename] => coshh_data_sheet_-_check_070513.pdf [filesize] => 173077 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_check_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_check_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_check_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:27:57 [modified] => 2019-04-05 17:27:57 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Check Calibrant COSHH Data Sheet in PDF format )[1] => Array ( [file] => Array ( [ID] => 814 [id] => 814 [title] => coshh_data_sheet_-_high_070513 [filename] => coshh_data_sheet_-_high_070513.pdf [filesize] => 173117 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_high_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_high_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_high_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:27:55 [modified] => 2019-04-05 17:27:55 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => HIGH Calibrant COSHH Data Sheet in PDF format )[2] => Array ( [file] => Array ( [ID] => 813 [id] => 813 [title] => coshh_data_sheet_-_low_070513 [filename] => coshh_data_sheet_-_low_070513.pdf [filesize] => 220753 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_low_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_low_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_low_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:27:52 [modified] => 2019-04-05 17:27:52 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => LOW Calibrant COSHH Data Sheet in PDF format ))[calibrants_copy] => [maintenance_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 819 [id] => 819 [title] => coshh_data_sheet_-_enzyme_070513 [filename] => coshh_data_sheet_-_enzyme_070513.pdf [filesize] => 90063 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_enzyme_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_enzyme_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_enzyme_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:28:48 [modified] => 2019-04-05 17:28:48 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Enzyme COSHH Data Sheet in PDF format )[1] => Array ( [file] => Array ( [ID] => 818 [id] => 818 [title] => coshh_data_sheet_-_steriliser_070513 [filename] => coshh_data_sheet_-_steriliser_070513.pdf [filesize] => 61524 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_steriliser_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_steriliser_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_steriliser_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:28:47 [modified] => 2019-04-05 17:28:47 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Steriliser COSHH Data Sheet in PDF format )[2] => Array ( [file] => Array ( [ID] => 817 [id] => 817 [title] => coshh_data_sheet_-_water_070513 [filename] => coshh_data_sheet_-_water_070513.pdf [filesize] => 52984 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_water_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_water_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_water_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:28:46 [modified] => 2019-04-05 17:28:46 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Water Rinse COSHH Data Sheet in PDF format ))[calibrants_copy2] => [glycerol_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 820 [id] => 820 [title] => coshh_data_sheet_-_glycerol_070513 [filename] => coshh_data_sheet_-_glycerol_070513.pdf [filesize] => 187775 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_glycerol_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_glycerol_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_glycerol_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:29:25 [modified] => 2019-04-05 17:29:25 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Glycerol COSHH Data Sheet in PDF format ))[calibrants_copy3] => [sodium_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 824 [id] => 824 [title] => coshh_data_sheet_-_sodium_azide_070513 [filename] => coshh_data_sheet_-_sodium_azide_070513.pdf [filesize] => 216125 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_sodium_azide_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_sodium_azide_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_sodium_azide_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:30:28 [modified] => 2019-04-05 17:30:28 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Sodium Azide COSHH Data Sheet in PDF format ))[calibrants_copy4] => [tween_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 823 [id] => 823 [title] => coshh_data_sheet_-_tween20_070513 [filename] => coshh_data_sheet_-_tween20_070513.pdf [filesize] => 111875 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_tween20_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_tween20_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_tween20_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:30:25 [modified] => 2019-04-05 17:30:25 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Tween20 COSHH Data Sheet in PDF format ))[wash] => [wash_download] => Array ( [0] => Array ( [file] => Array ( [ID] => 822 [id] => 822 [title] => coshh_data_sheet_-_wash_additive_070513 [filename] => coshh_data_sheet_-_wash_additive_070513.pdf [filesize] => 123600 [url] => https://www.bensonviscometers.com/wp-content/uploads/2019/04/coshh_data_sheet_-_wash_additive_070513.pdf [link] => https://www.bensonviscometers.com/support-downloads/coshh_data_sheet_-_wash_additive_070513/ [alt] => [author] => 1 [description] => [caption] => [name] => coshh_data_sheet_-_wash_additive_070513 [status] => inherit [uploaded_to] => 35 [date] => 2019-04-05 17:30:23 [modified] => 2019-04-05 17:30:23 [menu_order] => 0 [mime_type] => application/pdf [type] => application [subtype] => pdf [icon] => https://www.bensonviscometers.com/wp-includes/images/media/document.png )[description] => Wash Additive COSHH Data Sheet in PDF format )))[page_description] => )